- The data controller is Brand Hunters Sp. z o.o., located at [address], email: [email].
- 2. Personal data is processed in accordance with Regulation (EU) 2016/679 (GDPR) for the following purposes:
a) order processing,
b) customer communication,
c) handling claims and complaints,
d) marketing communication, only with explicit consent.
3. Providing personal data is voluntary but necessary to complete an order.
4. Data recipients may include courier companies and payment system providers.
5. Data is not transferred outside the European Economic Area unless necessary for international shipping.
6. Data subjects have the right to:
a) access their data,
b) rectify or delete data,
c) restrict or object to data processing,
d) data portability,
e) lodge a complaint with a data protection authority.
- RETURN AND CLAIMS POLICY
- 1 No Returns , Final Sales
- In accordance with Article 16 of the EU Consumer Rights Directive (Directive 2011/83/EU), the right of withdrawal does not apply to consignment sales made on behalf of private sellers.
2. All sales are final.
3. Exceptions apply only if:
a) the item has a significant defect that was not disclosed in the product listing,
b) the item materially differs from the product description or images.
- 2 Claims and Disputes
- Claims must be submitted within 14 days of delivery to info@brandhuntersstore.com.
2. The claim should include the order number, a description of the issue, and supporting photo or video documentation.
3. If the claim is accepted, possible resolutions include repair, price reduction, or full refund if no other remedy is available.
- 3 Special Terms for USA and UK Customers
- Customs duties and import taxes may apply and are the responsibility of the buyer.
2. Returns are not accepted unless the product contains undisclosed faults or there is a substantial discrepancy between the product description and the actual item.
3. Disputes will be resolved in accordance with European Union law or through local consumer dispute resolution authorities.